Bell Amethyst

Typical Courses

Managing People

Managers have many resources:  knowledge, experience, time,  money, space, materials, equipment - and people.   It's their responsibility to manage these resources to achieve their identified business objectives.  

Time passes, budgets shrink, materials erode and equipment rusts . . . .  
Of all their resources, the only one that can be positively and creatively on their side is the people.

If they concentrate on managing the job they let the job run their people.   That diminishes those people.   The trick is to manage the people effectively so that they can run their jobs instead of having their jobs run them..

Typical course objectives

  • The manager's authority
    • where it comes from
    • how to use it effectively
    • how to avoid abusing it
  • Motivation
    • what do people want to get out of their jobs?
    • how do they want to be managed?
  • Setting objectives, agreeing individual targets
  • Delegation - how it goes wrong, how to get it right
  • Communication - clarity, understanding and feedback
  • Establishing and maintaining standards of performance
  • Dealing with conflict, managing difficult people
  • Gaining full benefit from the diverse talents of different individuals
  • Getting the best out of people - for their sake and for the sake of the organisation in which they work


Highly participative. A mix of exercises, syndicate work, assessments, lectures and discussions. The knowledge, opinions and experience of course members are vital ingredients in each course.


  • Confident, coherent management
  • Clear communication in all directions, at all levels
  • Reduced uncertainty:  clear understanding of the contributions expected from people
  • Effective deployment of people's skills, talents and abilities in achieving business objectives
  • Reduced frustration, stress and pressure

Course duration

One or two full working days

Typical group size

Small groups - six to ten people with a single course leader


Courses usually run on or near the client organisation's premises.